Remote: Associate Director, Clinical Programs & Operations

Alzheimer's Association - Orange County Chapter; Chicago (IL); Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Paid time off

Job summary

The Associate Director, Clinical Program Operations at the Alzheimer's Association works remotely to supervise two closely integrated teams, Clinical Programs and Medical Affairs. The role focuses on program operations, governance, and reporting, with accountability for timelines, budgets, and vendor management.

Responsibilities include coordinating cross-functional planning, maintaining program dashboards, and ensuring knowledge mobilization and clinical guidelines progress across teams.

Qualifications

• Bachelor's degree required.
• 3-5 years of experience in program/project management, operations, or a related function, preferably supporting healthcare, health tech, or professional/clinical programs.
• Experience building or improving operating processes (intake, workflows, documentation) in a growing or evolving initiative.
• Familiarity with dementia care, brain health, or clinical/professional audiences is preferred but not required; high motivation to learn this domain is essential.

Responsibilities

• Drive content and deliverables through the Clinical Programs team's intake, review, and approval process, tracking status, dependencies, and risk, and escalating blockers before they threaten timelines.
• Maintain a single source of truth for program status across the team's initiatives, including content, tools, and platform-related work delivered through ALZPro and other channels.
• Coordinate cross-functional working sessions, standups, and planning meetings supporting program execution.
• Design, implement, and refine the team's operating processes — intake, prioritization, quality review, documentation, and templates — to increase speed, consistency, and quality as programs scale.
• Partner with the Sr. Director to establish and evolve the team's operating model, including roles, governance, and portfolio management cadence.
• Identify and implement process improvements that increase efficiency, quality, and accountability across program operations.
• Track budget and spend across program deliverables, flagging variances and supporting funder and leadership financial reporting.
• Manage relationships, contracts, and work orders for agencies and other vendors supporting content and program delivery, including onboarding, deliverable tracking, and invoicing.
• Prepare clear, decision-ready status reporting on program progress for internal leadership, funders, and external partners.
• Build and maintain dashboards and reporting tools that track program-level progress, adoption, and outcomes.
• Manage scheduling between the Clinical Programs team and Medical Affairs, including recurring meeting cadences, review cycles, and sign-offs.
• Own the review process for deliverables requiring Medical Affairs input, tracking review status and turnaround and flagging delays that put timelines at risk.
• Maintain program tracking for milestones that depend on Medical Affairs review or sign-off, and prepare joint agendas and status materials for Clinical Programs–Medical Affairs touchpoints.
• Support the operational loop between the two teams on knowledge mobilization and clinical guidelines efforts, keeping shared deliverables moving between Clinical Programs and Medical Affairs.
• Track status and coordinate scheduling for knowledge mobilization and guidelines-related deliverables and milestones.

Skills

Program management

Operations

Cross-functional collaboration

Budget tracking

Vendor management

Scheduling & planning

Dashboards & reporting

ALZPro

Education

Bachelor's degree

Tools

ALZPro

Job description

The Associate Director, Clinical Program Operations at the Alzheimer's Association works remotely to supervise two closely integrated teams, Clinical Programs and Medical Affairs. The role focuses on program operations, governance, and reporting, with accountability for timelines, budgets, and vendor management.

Responsibilities include coordinating cross-functional planning, maintaining program dashboards, and ensuring knowledge mobilization and clinical guidelines progress across teams.