Remote Assistant General Manager – Hotel Operations Leader

Drury Hotels Company, LLC; Columbus (OH); Remote; USD 55,000 - 75,000; Full time

Job summary

Drury Hotels Company, LLC is seeking an Assistant General Manager - Unassigned to oversee hotel operations and lead teams with a guest-first mindset. The role emphasizes exceptional service, staff development, and seamless coordination across properties.

You will drive quality standards, coach departments, and manage key metrics while supporting a culture of growth and hospitality excellence. Travel up to 75% may be required.

Qualifications

• Minimum of one year of supervisory experience with demonstrated leadership success.
• Bachelor’s degree in hospitality, business or related field preferred.
• Ability to travel up to 75%.

Responsibilities

• Assist and support hotel properties and staff in assigned region.
• Provide leadership across all departments and train, develop, coach team members.
• Cultivate an environment of exceptional guest service across multiple properties by hiring the right team members.
• Lead, coach and develop team members across the portfolio of hotels within the company.
• Model quality assurance best practices and meet quality assurance visit metrics.
• Deliver on service, cost and labor controls and team engagement through hands-on leadership.
• Use critical thinking to handle challenging situations and drive continuous improvement.

Skills

Supervisory leadership

Customer service leadership

Hospitality knowledge

Education

Bachelor’s degree in hospitality or related field

Job description

Drury Hotels Company, LLC is seeking an Assistant General Manager - Unassigned to oversee hotel operations and lead teams with a guest-first mindset. The role emphasizes exceptional service, staff development, and seamless coordination across properties.

You will drive quality standards, coach departments, and manage key metrics while supporting a culture of growth and hospitality excellence. Travel up to 75% may be required.