Remote ASE Automotive Service Advisor – Flexible, Impactful

Enterprise Fleet Management; Austin (TX); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid vacation and time off

Medical/dental/vision coverage

401(k) with employer match and profit‑

employee discounts

Job summary

Enterprise Fleet Management is seeking Automotive Service Advisors to leverage 4 valid ASE certifications from a home-based role in Austin, TX. Earn $27.87–$29.87 per hour, with base pay, shift differentials, and ASE certification bonuses, plus comprehensive benefits.

The role offers a stable 40-hour schedule Mon-Fri with extended CST hours and Saturday shifts. Remote work enables supporting fleets nationwide while growing with a trusted mobility leader.

Qualifications

• Must hold 4 valid ASE certifications (no expired)
• Must live in Austin, TX or surrounding counties
• Six (6) months of customer service experience
• Two (2) years of automotive maintenance, repair consultation or dealership service department experience
• Degree in Automotive Technology preferred
• Basic proficiency with Microsoft Office (Word, Excel, Outlook)
• Must be authorized to work in the United States without sponsorship

Responsibilities

• Reviewing scheduled and unscheduled repair orders for accuracy and cost-effectiveness
• Recommending proper maintenance intervals, repair procedures, and pricing
• Supporting Fleet Management offices, clients, and vendors to minimize downtime and control costs
• Reviewing and applying automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email
• Reviewing proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations and pricing
• Negotiating changes or corrections to order pricing and applying warranties while creating purchase orders
• Analyzing clients’ business needs and repair orders to create and assess solutions and gain approval
• Identifying opportunities for full maintenance service proposals and fleet cycle optimizations
• Fielding calls from drivers and guiding them to cost-effective service locations

Skills

Executing

Customer Service

Detail Oriented

Analyzing

Communication

Flexibility

Education

Degree in Automotive Technology

Tools

Microsoft Office

Job description

Enterprise Fleet Management is seeking Automotive Service Advisors to leverage 4 valid ASE certifications from a home-based role in Austin, TX. Earn $27.87–$29.87 per hour, with base pay, shift differentials, and ASE certification bonuses, plus comprehensive benefits.

The role offers a stable 40-hour schedule Mon-Fri with extended CST hours and Saturday shifts. Remote work enables supporting fleets nationwide while growing with a trusted mobility leader.