Remote ASE Automotive Consultant

Morley Companies, Inc.; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision insurance

401(k) with match

Paid time off

Life insurance

Disability insurance

Job summary

Morley Companies, Inc. is seeking ASE-Certified Auto Technicians for a work-from-home role supporting a domestic OEM brand. Initial on-site training is in Saginaw, Michigan, with hours Monday–Friday, 11 a.m. to 8 p.m. ET, from a home office in Georgia.

You will assist field techs via phone, chat and email, focusing on EV, engine, electrical, drivetrain or infotainment systems, and gaining access to the latest data and repair strategies while enjoying professional growth within the Morley team.

Qualifications

• Five or more years of recent experience as a mechanic in a full-service shop.
• Two ASE certifications (or you can obtain them within six months with Morley reimbursement).
• High school diploma or equivalent.
• Valid driver's license.
• One or more years of customer service experience (call center, retail, etc.).
• Must be Georgia resident and able to work from home with initial on-site training in Michigan; schedule Mon-Fri 11am-8pm ET.
• Must pass pre-employment background check and drug screen.
• Shifts Monday-Friday 11am-8pm ET; no weekends.

Responsibilities

• Assist field service techs through inbound and outbound phone, chat and email.
• Specialize in automotive EV, engine, electrical, drivetrain or infotainment systems; provide expert help on domestic repairs.
• Begin with an initial training program in Saginaw, Michigan to support field techs from a home office.
• Access latest technical data and repair strategies with guidance from fellow consultants and leaders.
• Opportunities for professional growth and advancement within Morley.

Skills

Engine systems

Electrical systems

Drivetrain systems

Infotainment systems

Electronic service manuals

Education

High school diploma

ASE certifications

Tools

Diagnostic tools familiarity

CRM/phone chat tools

Job description

Morley Companies, Inc. is seeking ASE-Certified Auto Technicians for a work-from-home role supporting a domestic OEM brand. Initial on-site training is in Saginaw, Michigan, with hours Monday–Friday, 11 a.m. to 8 p.m. ET, from a home office in Georgia.

You will assist field techs via phone, chat and email, focusing on EV, engine, electrical, drivetrain or infotainment systems, and gaining access to the latest data and repair strategies while enjoying professional growth within the Morley team.