Remote AR Specialist — Medical Billing & Payer Relations

Burrell Behavioral Health; Florissant (MO); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Benefits package (health, dental,/ret.

Training and career mobility

Welcoming, supportive culture

Job summary

Burrell Behavioral Health seeks a Client Financial Services Representative to support accounts receivable and insurance billing in a remote role for Missouri or Arkansas residents. You will manage unpaid or denied claims, review payer communications, and ensure accurate billing per CPT/ICD-10 guidelines.

The position emphasizes attention to detail, excellent service, and collaboration with the team to improve reimbursement outcomes.

Qualifications

• High school diploma or GED required.
• Experience with insurance billing and collections.
• Working knowledge of CPT and ICD-10 coding.
• Familiar with EFTs, EOBs, and medical terminology.
• Strong attention to detail and customer service.

Responsibilities

• Follow up with payers to secure timely resolution of unpaid, underpaid, or denied claims.
• Investigate account issues using payer portals, secure messaging, telephone outreach, and insurance correspondence.
• Resolve billing and reimbursement issues by correcting, resubmitting, or appealing claims when appropriate.
• Run and analyze accounts receivable reports to identify aging trends, reimbursement barriers, and opportunities for improvement.
• Ensure claims comply with applicable billing and coding guidelines, payer requirements, and contract terms.
• Document procedures, communicate recurring issues, and help streamline processes that improve efficiency.

Skills

Billing & collections

CPT ICD-10 coding

EFTs & EOBs

Medical terminology

Education

High school diploma or GED

Job description

Burrell Behavioral Health seeks a Client Financial Services Representative to support accounts receivable and insurance billing in a remote role for Missouri or Arkansas residents. You will manage unpaid or denied claims, review payer communications, and ensure accurate billing per CPT/ICD-10 guidelines.

The position emphasizes attention to detail, excellent service, and collaboration with the team to improve reimbursement outcomes.