Remote AR & Credit Specialist — Drive Cash Flow

GCG; Hartford (CT); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid time off and holidays

Dental & vision coverage

Telehealth

Job summary

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, resolve payment issues, and drive timely collections in a fast-paced environment.

A remote arrangement is available, with hours aligned to Eastern Time business hours. You’ll collaborate with Sales and senior leadership to accelerate past-due resolutions, maintain postings for various payment methods, and ensure accuracy across

Qualifications

• Minimum of 2 years of accounts receivable and collections experience.
• Associate degree in Accounting or related field preferred.
• Strong attention to detail with the ability to manage multiple priorities.
• Solid customer service and communication skills, including professional collections conversations.
• Ability to collaborate effectively with sales and internal partners.
• Working knowledge of accounting and ERP/manufacturing systems.
• Proficiency with basic financial calculations.

Responsibilities

• Manage a portfolio of customer accounts with focus on timely collections and delinquency reduction (DSO).
• Conduct collection calls and written correspondence in a high-volume environment.
• Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies.
• Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs.
• Partner with Sales and leadership to accelerate past-due resolutions.
• Maintain accurate postings for checks, ACH, wire, and credit card payments.
• Research and resolve unapplied cash and payment discrepancies.
• Process debit and credit memos to ensure accurate balances.
• Handle mail from PO Box and manual bank deposits as required.
• Process credit card payments through third-party systems when necessary.
• Manage customer billing and payment activity within portals.
• Document activity clearly to support internal reporting.

Skills

Accounts receivable

Collections

Customer service

ERP software

Attention to detail

Communication skills

Education

Associate degree in Accounting or related field

Tools

ERP software

MS Excel

Job description

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, resolve payment issues, and drive timely collections in a fast-paced environment.

A remote arrangement is available, with hours aligned to Eastern Time business hours. You’ll collaborate with Sales and senior leadership to accelerate past-due resolutions, maintain postings for various payment methods, and ensure accuracy across