Remote AR & Credit Specialist

GCG; Carson City (NV); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Life and disability insurance

401(k) with company match

Paid time off

Paid holidays

Telehealth

Dental and vision

FSAs/HSAs

Pet insurance

Job summary

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. This role supports the financial health of the business by managing customer accounts, resolving payment issues, and driving timely collections.

The position is remote, with the expectation to align to Eastern Time Zone business hours. You will collaborate with Sales and leadership to resolve past-due accounts and maintain accurate postings across payment methods.

Qualifications

• Minimum of 2 years of accounts receivable and collections experience.
• Associate degree in Accounting or related field preferred.
• Strong attention to detail with the ability to manage multiple priorities.
• Solid customer service and communication skills, including professional collections conversations.
• Ability to collaborate effectively with sales and internal partners.
• Working knowledge of accounting and ERP/manufacturing systems.
• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations.

Responsibilities

• Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO).
• Conduct collection calls and written correspondence in a goal-oriented, high-volume environment.
• Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies.
• Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs.
• Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts.
• Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments.
• Research and resolve unapplied cash and payment discrepancies.
• Process debit and credit memos as needed to ensure accurate account balances.
• Retrieve and process mail from the company PO Box and complete manual bank deposits as required.
• Manually process credit card payments through third-party systems when necessary.
• Manage customer billing and payment activity within customer portals.
• Document account activity clearly and consistently to support internal reporting and collaboration.

Skills

Accounts receivable

Collections

Attention to detail

Customer service

ERP systems

Communication skills

Education

Associate degree in Accounting

Tools

ERP software

Job description

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. This role supports the financial health of the business by managing customer accounts, resolving payment issues, and driving timely collections.

The position is remote, with the expectation to align to Eastern Time Zone business hours. You will collaborate with Sales and leadership to resolve past-due accounts and maintain accurate postings across payment methods.