Remote AR & Billing Specialist — Patient Care & Collections

Center for Sports Medicine & Orthopaedics; Chattanooga (TN); Remote; USD 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

401(k)

Health insurance

Dental insurance

Vision insurance

Disability insurance

Flexible spending account

Life insurance

Paid time off

Zusammenfassung

Center for Sports Medicine & Orthopaedics in Chattanooga seeks a dedicated Billing Specialist to handle patient billing inquiries and manage self-pay accounts receivable. The role requires strong communication with patients and a commitment to our Culture of Excellence, focusing on care, professionalism, and integrity.

The position is full-time and remote, within a 90-mile radius of Chattanooga. Responsibilities include answering billing calls, resolving account concerns, collecting payments,

Qualifikationen

• Previous experience handling customer service in a medical phone queue environment preferred.
• Strong and effective communication skills when interacting with patients is required.
• Ability to uphold and promote the Culture of Excellence framework, with focus on patient care, professionalism, and integrity.

Aufgaben

• Serve as the primary point of contact for patient billing inquiries.
• Manage self-pay accounts receivable activities.
• Answer incoming billing calls and resolve patient account concerns.
• Collect payments and establish payment plans.
• Actively work self-pay accounts to reduce outstanding receivables.
• Promote excellent customer service while supporting the revenue cycle and financial goals.

Kenntnisse

Customer service

Communication skills

Medical billing/phone queue

Jobbeschreibung

Center for Sports Medicine & Orthopaedics in Chattanooga seeks a dedicated Billing Specialist to handle patient billing inquiries and manage self-pay accounts receivable. The role requires strong communication with patients and a commitment to our Culture of Excellence, focusing on care, professionalism, and integrity.

The position is full-time and remote, within a 90-mile radius of Chattanooga. Responsibilities include answering billing calls, resolving account concerns, collecting payments,