Remote AR & Billing Specialist - Patient Collections

Center for Sports Medicine & Orthopaedics; Chattanooga (TN); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Disability insurance

Flexible spending account

Life insurance

Paid time off

Job summary

The Center for Sports Medicine & Orthopaedics in Chattanooga seeks a remote Medical Billing Support specialist to be the primary contact for patient billing inquiries and manage self-pay accounts receivable. This full-time role emphasizes accurate handling of billing questions, payment processing, and ensuring patient satisfaction.

The position offers remote work within a 90-mile radius of Chattanooga, TN, with no nights or weekends, and a focus on revenue cycle support and professional

Qualifications

• Previous experience handling customer service in a medical phone queue environment preferred.
• Strong and effective communication skills when interacting with patients is required.
• Ability to uphold and promote the organization's Culture of Excellence with a focus on patient care, professionalism, and integrity.

Responsibilities

• Answer incoming billing calls and resolve patient account concerns.
• Manage self-pay accounts receivable and collect payments.
• Establish payment plans and actively work self-pay accounts to reduce receivables.

Skills

Customer service

Medical phone queue

Job description

The Center for Sports Medicine & Orthopaedics in Chattanooga seeks a remote Medical Billing Support specialist to be the primary contact for patient billing inquiries and manage self-pay accounts receivable. This full-time role emphasizes accurate handling of billing questions, payment processing, and ensuring patient satisfaction.

The position offers remote work within a 90-mile radius of Chattanooga, TN, with no nights or weekends, and a focus on revenue cycle support and professional