Remote Appointment Setter

HireLATAM; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A premier recruitment agency is looking for a Remote Appointment Setter to join a home remodeling company. The role involves setting appointments through calls, managing schedules, and reporting on client interactions. This full-time position offers competitive remuneration and an opportunity for performance bonuses, making it ideal for candidates with strong customer service and sales backgrounds who are fluent in both English and Spanish.

Benefits

Performance-based bonuses

Flexible work schedule

Qualifications

• At least 2 years of customer service experience.
• Experience in inbound and outbound sales.
• Proficient in English and Spanish with minimal accent.

Responsibilities

• Make outbound and take inbound calls to set leads/appointments.
• Manage schedules and data entry for sales teams.
• Provide weekly reports to track metrics.

Skills

Customer service experience

Sales experience

Ability to develop rapport

Computer and technology skills

Fluency in English and Spanish

Job description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Appointment Setter (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,200 to $1,500 per month (depending on experience) during the first 60–90 days. After this initial period, a performance-based bonus plan will be added, with additional monthly earnings of $300 to $500 based on demos and sales.

Schedule:

• Schedule 1: Monday to Friday, 9:00 AM – 6:00 PM Mountain Time

• Schedule 2: Wednesday to Sunday, 9:00 AM – 6:00 PM Mountain Time

Job Overview:

Our client is a home remodeling company that specializes in kitchens, baths and custom closets/garages. They are a family owned and operated company based out of Albuquerque, New Mexico. We are looking for a Remote Appointment Setter (also known as Lead Setter) that will be responsible for outbound and inbound calls to set leads/appointments for the sales team. They are also responsible for schedule management of our client's sales teams along with data entry into CRM systems.

They are critical as the first line of communication to customers before they meet the design consultants. The importance of their job is to call, qualify and confirm high quality appointments to give the sales team the best opportunity to close. Weekly reporting to measure metrics is also critical.

Responsibilities:

• Outbound calls to all leads
• Take inbound calls from all leads
• Actively work lead sheets to set, qualify, confirm or reschedule appointments for sales team
• Provide weekly reports to track metrics
• Daily data entry on lead information into appropriate company CRM’s

Qualifications, Skills and Key Competencies:

• At least 2 years of customer service experience
• Inbound/Outbound sales experience is required
• Ability to develop rapport with customers over the phone
• Proficient in computer and technology skills
• Fluent in English (minimal accent if any) as well as fluent in Spanish

Benefits:

• Potential incentive on metrics
  • Raw Lead-Appointments Set (50%)
  • Appointments Set-Demo (90%)

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your applicationCANNOTbe considered without a voice or video recording. It must be at least 30 seconds long and inEnglish. Submissions in any other language or missing a recording will beautomatically disqualified.

Mandatory Knockout Questions
Each application includesknockout questions designed to verify minimum qualifications required by the client. If you answer"NO"to any of these, you will beimmediately disqualified from the hiring process for not having the experience requested for the role.

Apply Wisely
To maintain fairness, please apply tono more than three jobsand only if youfully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

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We appreciate your interest and look forward to reviewing your application!