Remote Appointment Setter

xperiencexscapetravels; Seattle (WA); A distancia; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks

Professional growth opportunities

Supportive travel community

Descripción de la vacante

Xperience Xscape Travels USA is seeking a Remote Appointment Setter to guide clients through travel planning and post-trip follow-up. You will handle inquiries, help with bookings, and ensure a smooth, stress-free journey from planning to return home.

This role emphasizes excellent communication, attentiveness to detail, and the ability to learn new booking tools. Join a nation-wide team that rewards empathy, problem-solving, and a genuine passion for helping travelers create memorable

Formación

• Excellent written and verbal communication.
• Background in customer service, ideally travel or hospitality.
• Strong attention to detail and organizational skills.
• Proactive and tech-savvy with quick learning of new systems.
• Genuine enthusiasm for helping travelers create memories.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, modifications, and cancellations.
• Provide up-to-date information on destinations and travel docs.
• Follow up with clients to confirm plans and collect feedback.
• Resolve issues with empathy and efficiency.

Conocimientos

Communication skills

Customer service background

Attention to detail

Proactive mindset

Tech-savvy

Travel enthusiasm

Descripción del empleo

Job Description:

As a Remote Appointment Setter, you will be an essential part of our team, guiding clients through every stage of their journey-from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Xperience Xscape Travels USA, based in Georgia, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility - work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth - ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

• Excellent communication skills - both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.