Entry-Level Remote Booking Coordinator

xperiencexscapetravels; Chicago (IL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community focus

Job summary

Xperience Xscape Travels USA, based in Georgia, is seeking an Entry Level Remote Booking Coordinator to guide clients from planning to return, ensuring a seamless travel experience.

You will respond to inquiries, assist with bookings and modifications, provide destination info, and follow up after trips, while maintaining professional communication and accuracy. This role offers remote flexibility and growth opportunities.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, preferably travel-related.
• Strong attention to detail and organization.
• Willingness to learn new booking tools.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide travel destination information and agency processes.
• Follow up with clients to confirm plans and gather feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication skills

Customer service

Detail oriented

Tech-savvy

Tools

Booking systems

CRM software

Job description

Job Description:

As an Entry LevelRemote Booking Coordinator, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Xperience Xscape Travels USA, based in Georgia, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility - work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth - ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

• Excellent communication skills - both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.