Remote Application Review & Support Specialist

AidKit; United States; Remote; USD 34,095 - 48,560; Part time

Benefits offered by this job

Flexible schedule

Meaningful work

Job summary

A nonprofit aid organization is seeking a Remote Application Review & Support Specialist for a short-term contract to assist low-income homeowners in Cook County. This role involves conducting application reviews, responding to customer inquiries, and collaborating with teams to enhance support processes. Candidates must be self-motivated, detail-oriented, and bilingual in English and Spanish. $30/hour; flexible hours.

Qualifications

• Ability to manage tasks autonomously in high-volume settings.
• Quick analytical thinking to assess document validity.
• Keen attention to detail and protocol adherence.

Responsibilities

• Conduct thorough application reviews using AidKit's platform.
• Respond to customer support tickets via phone, email, and text.
• Troubleshoot applicant issues during the application process.

Skills

Self-motivated

Analytical thinking

Attention to detail

Tech-savvy

Bilingual in English and Spanish

Excellent communication skills

Compassionate

Job description

A nonprofit aid organization is seeking a Remote Application Review & Support Specialist for a short-term contract to assist low-income homeowners in Cook County. This role involves conducting application reviews, responding to customer inquiries, and collaborating with teams to enhance support processes. Candidates must be self-motivated, detail-oriented, and bilingual in English and Spanish. $30/hour; flexible hours.