(Remote) Application Consultant

Harris Computer; Canada (KY); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology provider in the utility sector is seeking a dedicated professional to lead clients through implementation processes. This role involves conducting business analysis, managing user acceptance testing, and providing training to ensure client success. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a willingness to travel. Join a supportive team that values flexibility and employee engagement.

Benefits

Comprehensive medical, dental, and vision coverage

Employee stock ownership

RRSP/401k matching programs

3 weeks vacation

5 personal days

Flexible work options

Qualifications

• Strong problem-solving, critical thinking, and analytical skills.
• Excellent written and verbal communication skills across all organizational levels.

Responsibilities

• Lead clients through the implementation process.
• Conduct business analysis to understand client needs.
• Manage user acceptance testing and change management.

Skills

Problem-Solving

Analytical Skills

Communication

Tools

SQL

Job description

Employer Industry: Utility Technology Solutions

Why consider this job opportunity:
- Comprehensive medical, dental, and vision coverage from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- 3 weeks vacation and 5 personal days
- Flexible work options and a supportive work environment
- Opportunity to work with a leading technology provider in the utility sector
- Chance to make a significant impact on client operations and satisfaction

What to Expect (Job Responsibilities):
- Lead clients through the implementation process, ensuring successful utilization of products
- Conduct business analysis, including gap and root cause analysis, to understand client needs
- Configure applications based on client business processes and best practices
- Manage user acceptance testing and change management processes for stakeholder satisfaction
- Provide training and create user documentation to support client success

What is Required (Qualifications):
- Strong problem-solving, critical thinking, and analytical skills
- Excellent written and verbal communication skills across all organizational levels
- Experience working with both business and IT groups
- Willingness to travel an average of 50% of the time within North America
- Entrepreneurial spirit with a hands-on approach to client engagement

How to Stand Out (Preferred Qualifications):
- Experience in system configuration
- Knowledge of SQL
- Familiarity with Customer Information System (CIS) processes and functionality
- Experience providing software implementation to the utility industry
- Strong influencing and coaching skills

#UtilityTechnology #ProjectManagement #ClientSuccess #CareerOpportunity #RemoteWork

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