Remote Allergy Access & Reimbursement Manager

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Remote; USD 146,000 - 270,000; Full time

Job summary

Novartis Pharmaceuticals Corporation is seeking an Access & Reimbursement Manager (ARM) for a field-based, remote role supporting key accounts in an assigned geography. This position does not sponsor visas and requires residing within the territory and up to 60–80% travel across a broad geography.

The ARM is the local market access expert ensuring patients access prescribed therapies, educating on billing, coding, and patient support resources.

Qualifications

• 3+ years in reimbursement, market access, or related healthcare field.
• Knowledge of coding, billing, claims, and patient support programs.
• Experience with specialty pharmacy networks or specialty access channels.
• Experience in buy-and-bill reimbursement pathways and acquisition workflows.

Responsibilities

• Partner with healthcare providers, practice leaders, billing teams, and other stakeholders to support patient access to prescribed therapies and treatment-related resources.
• Deliver education and guidance on access, reimbursement, coverage, and patient support programs, helping integrate these resources into office workflows.
• Serve as a resource for questions related to product acquisition, ordering, payment, inventory management, and product return and replacement processes.
• Collaborate with customer accounts to navigate reimbursement, claims, prior authorization, denial, appeal, and coverage-related challenges, helping identify practical solutions that support patient access.
• Monitor and communicate changes in payer policies, reimbursement trends, and the evolving healthcare landscape that may impact patients, providers, or internal stakeholders.
• Support the implementation of patient assistance and co-pay programs, helping patients start and remain on appropriate therapy.
• Partner with Patient Support Services and other cross-functional teams to resolve access and reimbursement issues, track cases, and provide education that enhances the customer experience.
• Develop and execute account-specific access and reimbursement plans, including support for buy-and-bill processes, acquisition pathways, and site-of-care considerations across diverse healthcare settings.
• Build relationships with a broad range of non-prescribing stakeholders, including revenue cycle leaders, financial counselors, pharmacists, office administrators, and health system decision-makers.
• Share customer insights, market trends, and access barriers with internal partners while ensuring compliance with all applicable policies, regulations, and adverse event reporting requirements.

Skills

Reimbursement experience

Market access knowledge

Access & reimbursement programs

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Novartis Pharmaceuticals Corporation is seeking an Access & Reimbursement Manager (ARM) for a field-based, remote role supporting key accounts in an assigned geography. This position does not sponsor visas and requires residing within the territory and up to 60–80% travel across a broad geography.

The ARM is the local market access expert ensuring patients access prescribed therapies, educating on billing, coding, and patient support resources.