Remote Allergy Access & Reimbursement Manager

Novartis Group Companies; East Hanover (NJ); Remote; USD 146,000 - 270,000; Full time

Job summary

Novartis Group Companies seeks an Access & Reimbursement Manager to support key accounts across a broad geography. This field-based, remote role focuses on payer education, reimbursement strategies, and patient access to prescribed therapies in collaboration with cross-functional teams.

You will identify reimbursement challenges, analyze payer policies, and implement customer programs while traveling 60-80% of the time within the territory. A valid driver's license is required.

Qualifications

• Bachelor's degree required from 4-year college or university.
• 3+ years of experience in reimbursement, market access, managed care, clinical support, pharmaceutical sales, or related healthcare environment.
• Experience supporting specialty pharmacy products through specialty pharmacy networks, distributors, or other specialty access channels.
• Knowledge of coding, billing, claims, reimbursement processes, and office-based patient support programs.
• Experience partnering with specialty pharmacies and navigating access and reimbursement considerations across the patient journey.
• Understanding of buy-and-bill reimbursement pathways, including product acquisition, coverage, and payment processes.
• Experience working with injection networks or provider-administered therapies in physician office, clinic, or health system settings.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license.

Responsibilities

• Partner with healthcare providers, practice leaders, billing teams, and other stakeholders to support patient access to prescribed therapies and treatment-related resources.
• Deliver education and guidance on access, reimbursement, coverage, and patient support programs, helping integrate these resources into office workflows and processes.
• Serve as a resource for questions related to product acquisition, ordering, payment, inventory management, and product return and replacement processes.
• Collaborate with customer accounts to navigate reimbursement, claims, prior authorization, denial, appeal, and coverage-related challenges, helping identify practical solutions that support patient access.
• Monitor and communicate changes in payer policies, reimbursement trends, and the evolving healthcare landscape that may impact patients, providers, or internal stakeholders.
• Support the implementation of patient assistance and co-pay programs, helping patients start and remain on appropriate therapy.
• Partner with Patient Support Services and other cross-functional teams to resolve access and reimbursement issues, track cases, and provide education that enhances the customer experience.
• Develop and execute account-specific access and reimbursement plans, including support for buy-and-bill processes, acquisition pathways, and site-of-care considerations across diverse healthcare settings.
• Build relationships with a broad range of non-prescribing stakeholders, including revenue cycle leaders, financial counselors, pharmacists, office administrators, and health system decision-makers.
• Share customer insights, market trends, and access barriers with internal partners while ensuring compliance with all applicable policies, regulations, and adverse event reporting requirements.

Skills

Accountability

Commercial Excellence

Customer Engagement

Key Account Management

Market Development

Professional Ethics

Revenue Growth

Team Collaboration

Value Propositions

Education

Bachelor's degree

Job description

Novartis Group Companies seeks an Access & Reimbursement Manager to support key accounts across a broad geography. This field-based, remote role focuses on payer education, reimbursement strategies, and patient access to prescribed therapies in collaboration with cross-functional teams.

You will identify reimbursement challenges, analyze payer policies, and implement customer programs while traveling 60-80% of the time within the territory. A valid driver's license is required.