Remote Airline Account Growth Manager

Forward Air Corporation; Los Angeles (CA); Remote; USD 72,000 - 88,000; Full time

Job summary

Forward Air Corporation is seeking an Account Manager - Airlines to manage strategic airline accounts, drive revenue growth, and partner with internal teams to optimize service delivery. You will act as the trusted advisor for airline partners, developing relationships and leading business reviews to identify opportunities.

The role requires understanding airline cargo operations, strong negotiation skills, and fluency with Salesforce and MS Office. Remote work is supported with travel as needed.

Qualifications

• Strong relationship management and communication skills.
• Analytical thinking and problem-solving abilities.
• Ability to identify revenue risks and growth opportunities.

Responsibilities

• Manage a portfolio of strategic airline accounts and serve as the primary contact.
• Lead Quarterly Business Reviews and executive reviews with customers.
• Collaborate with internal teams to improve account performance and retention.
• Drive growth, renewals, and profitability across airline partnerships.
• Maintain CRM data, forecasts, and account activity.

Job description

Forward Air Corporation is seeking an Account Manager - Airlines to manage strategic airline accounts, drive revenue growth, and partner with internal teams to optimize service delivery. You will act as the trusted advisor for airline partners, developing relationships and leading business reviews to identify opportunities.

The role requires understanding airline cargo operations, strong negotiation skills, and fluency with Salesforce and MS Office. Remote work is supported with travel as needed.