Remote AI Platform Engineer & Support Lead

Nortal; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

National holidays

Sick leave

Wellness credit

Job summary

Nortal is hiring to support and adopt enterprise AI platforms across a remote LATAM model. You will manage a mixed支queue of support and build tasks while collaborating with stakeholders. The role emphasizes strong communication and autonomous project management in a dynamic environment.

Responsibilities include building integrations, Slackbots, and agents that connect AI tools to internal workflows, delivering value across enterprise teams and vendors.

Qualifications

• Strong communication and independent project management for a mixed support/build queue.

Responsibilities

• Own support and adoption for enterprise AI platforms, from onboarding to vendor escalations.
• Build custom integrations, Slackbots, and agents connecting AI tools to internal workflows.

Skills

Communication

Project management

Tools

Slack

Job description

Nortal is hiring to support and adopt enterprise AI platforms across a remote LATAM model. You will manage a mixed支queue of support and build tasks while collaborating with stakeholders. The role emphasizes strong communication and autonomous project management in a dynamic environment.

Responsibilities include building integrations, Slackbots, and agents that connect AI tools to internal workflows, delivering value across enterprise teams and vendors.