AI Engineer & Support Lead (Fully Remote)

Nortal; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

National holidays

Sick leave

Wellness credit

Job summary

Nortal is hiring to support and adopt enterprise AI platforms across a remote LATAM model. You will manage a mixed支queue of support and build tasks while collaborating with stakeholders. The role emphasizes strong communication and autonomous project management in a dynamic environment.

Responsibilities include building integrations, Slackbots, and agents that connect AI tools to internal workflows, delivering value across enterprise teams and vendors.

Qualifications

• Strong communication and independent project management for a mixed support/build queue.

Responsibilities

• Own support and adoption for enterprise AI platforms, from onboarding to vendor escalations.
• Build custom integrations, Slackbots, and agents connecting AI tools to internal workflows.

Skills

Communication

Project management

Tools

Slack

Job description

• Own support and adoption for enterprise AI platforms, from onboarding to vendor escalations.
• Build custom integrations, Slackbots, and agents connecting AI tools to internal workflows.

What we're looking for:

• Strong communication and independent project management for a mixed support/build queue.

What you get:

• Competitive USD salary and full remote work across LATAM.
• Paid time off, national holidays, sick leave, and a wellness credit.

Nortal

Nortal builds AI and data systems for global enterprises and public institutions. For over 25 years, it has fostered an autonomous, no-micromanagement culture with about 160 hires a year.