Remote AI Implementation Specialist II: Automation&Workflows

The Richman Group; Tampa, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Tuition reimbursement

Paid time off

Career advancement

Job summary

The Richman Group invites applicants for an AI Implementation Specialist II to advance AI-enabled workflows across our IT environment. This full-time role is remote with occasional travel to Tampa.

You will build, test, and document automation solutions that integrate multiple systems. You will design robust pipelines, manage API connections, and ensure data security while aligning with governance practices.

Qualifications

• 3+ years in IT, systems administration, integration, or automation work.
• At least one year building or directly supporting production automations.

Responsibilities

• Internal AI Assistant Implementation and Support: Build, test, document, and improve our internal AI assistant and related tools, including prompt and retrieval logic against our vector knowledge base, response testing before release, knowledge-source maintenance, and converting user feedback into tracked Jira issues.
• Workflow and Automation Engineering: Build and support AI and integration workflows in n8n connecting Claude, Zendesk, Yardi data, Entra ID, SharePoint, and other approved systems. Write and modify supporting scripts and API integrations, design for failure with error branches and safe fallbacks, and test in a non-production path before touching live data.
• Documentation, Version Control, and Runbooks: Keep every system supportable by the broader IT team. Commit code, prompts, and exported workflow definitions to Git with meaningful history, maintain runbooks and workflow diagrams, and document escalation steps, support procedures, and end-user instructions.
• Governance and Safe Use: Support IT leadership in responsible AI use by testing PII, HR, payroll, and confidential-data guardrails, enforcing least-privilege access, managing secrets and credentials properly, and reporting unsafe outputs or scope creep immediately.
• Cross-Department Support: Work directly with departments to understand how AI tools are used and where they fall short, translate needs into clear technical requirements, and support training, adoption, and onboarding for new AI-enabled processes.
• Operational Automation Support: Assist with documentation, testing, and improvement of operational automations, including camera/NVR and dispatch workflows, tracking failures and driving down false positives.

Skills

REST APIs

JSON

Webhooks

OAuth

Pinecone

Vector DB

Entra ID

Graph API

SSO

Yardi Voyager

SharePoint

Microsoft 365

Documentation

Confidential data

PII handling

Education

High School diploma or GED

College preferred

Job description

The Richman Group invites applicants for an AI Implementation Specialist II to advance AI-enabled workflows across our IT environment. This full-time role is remote with occasional travel to Tampa.

You will build, test, and document automation solutions that integrate multiple systems. You will design robust pipelines, manage API connections, and ensure data security while aligning with governance practices.