Remote AI Engineer — Cognigy & Conversational AI Expert

Socket.dev; Illinois; Hybrid; USD 83,000 - 165,000; Full time

Job summary

Socket.dev is seeking an AI Engineer—Cognigy to work remotely on enterprise CX transformations. You will design conversational AI, implement integrations with REST APIs, and collaborate across IT, CX, and finance teams to deliver measurable outcomes.

Ideal candidates have strong JS/TS skills, experience with LLMs, and a track record in Agile environments. Knowledge of Cognigy and other major AI platforms is highly valued for rapid platform learning and deployment.

Qualifications

• Experience designing conversational AI and chatbots.
• Strong JavaScript/TypeScript development; Python preferred.
• Experience building and consuming REST APIs and webhooks.
• Familiarity with deploying and evaluating AI/LLM models.
• Agile/Scrum experience and collaboration across teams.

Responsibilities

• Design and develop conversational AI, chatbots, virtual agents, or voice assistants.
• Integrate AI solutions with enterprise systems and APIs.
• Collaborate with CX, IT, and product teams to deliver client-ready solutions.
• Create tests and validate AI performance, reliability, and safety.
• Learn Cognigy quickly and apply skills across platforms.

Skills

Conversational AI

LLMs

Prompt engineering

REST APIs

JavaScript/TypeScript

Python

Git/GitHub

Debugging

Event-driven integrations

CI/CD

Tools

Dialogflow

Microsoft Copilot Studio

Amazon Lex

Google CCAI

Kore.ai

IBM Watson

Yellow.ai

Voiceflow

Cognigy

Job description

Socket.dev is seeking an AI Engineer—Cognigy to work remotely on enterprise CX transformations. You will design conversational AI, implement integrations with REST APIs, and collaborate across IT, CX, and finance teams to deliver measurable outcomes.

Ideal candidates have strong JS/TS skills, experience with LLMs, and a track record in Agile environments. Knowledge of Cognigy and other major AI platforms is highly valued for rapid platform learning and deployment.