Remote AI Enablement & Process Automation Lead

Liquidity Services Inc.; United States; On-site; USD 88,200 - 99,250; Full time

Benefits offered by this job

Competitive wages

401(k) plan

PTO and holidays

Paid parental leave

Life and disability insurance

EAP

Professional development and tuition

Job summary

Liquidity Services is seeking an AI Enablement & Process Automation Lead to accelerate adoption of Microsoft Copilot, Copilot Studio, and Power Platform across the enterprise.

The role bridges business operations and technology, driving AI-powered process improvements, agent design, and user enablement with a focus on governance and change management. Candidates should have 5+ years in business analysis and strong Microsoft 365 experience.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of business analysis, consulting, process improvement, or digital transformation experience.
• Experience working with Microsoft 365.
• Experience facilitating workshops and training programs.
• Strong understanding of business process mapping.
• Excellent communication and stakeholder management skills.

Responsibilities

• Develop and deliver training programs for business users on Microsoft Copilot, Copilot Chat, Copilot Studio, and AI best practices.
• Coach employees on prompt engineering techniques and effective AI interaction patterns.
• Create reusable prompt libraries, playbooks, templates, and training materials.
• Establish a community of practice for AI power users and champions.
• Partner with Sales, Operations, Finance, HR, Customer Support, and Marketplace teams to understand workflows.
• Assess current-state processes and identify opportunities for AI-driven improvement.
• Create business cases and ROI estimates for automation opportunities.
• Develop implementation roadmaps for AI-enabled process transformation.
• Define agent requirements, data sources, knowledge repositories, and governance models.
• Work with technical developers to validate feasibility and deployment plans.
• Establish standards for grounding, prompt design, security, and responsible AI usage.
• Track utilization, adoption, and business outcomes.
• Measure productivity gains and process improvements.
• Report AI program progress to IT and business leadership.

Skills

Business analysis

Process improvement

Digital transformation

Microsoft 365

Workshop facilitation

Stakeholder management

Prompt engineering

Copilot

Power Platform

Agile/Scrum

AI/automation

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Job description

Liquidity Services is seeking an AI Enablement & Process Automation Lead to accelerate adoption of Microsoft Copilot, Copilot Studio, and Power Platform across the enterprise.

The role bridges business operations and technology, driving AI-powered process improvements, agent design, and user enablement with a focus on governance and change management. Candidates should have 5+ years in business analysis and strong Microsoft 365 experience.