Remote AI-Enabled Client Support Specialist

United States Digital Space LLC; United States; Hybrid; USD 48,000 - 51,000; Full time

Benefits offered by this job

Remote work option

Medical/Dental/Vision

401(k) with 4% match

Paid parental leave

Wellness allowance $600/year

AI tools training

Job summary

Campminder is hiring a Client Support Representative to assist camp directors, staff, and parents with our platform. You will deliver empathetic, knowledgeable support via calls and help tickets, guiding clients through solutions and best practices.

We offer a flexible working arrangement—remote in the United States or a mix of home and Boulder office days—with a focus on work-life balance, ongoing learning, and AI-enabled tools to improve efficiency.

Qualifications

• Experience supporting clients daily and providing world-class service.
• Ability to communicate clearly and empathetically, both on calls and in writing.
• Comfort with learning and applying new features and tools.

Responsibilities

• Provide world-class client support via phone, ticketing, and email.
• Maintain accurate CRM records and document interactions.
• Identify product or process improvements and own them.
• Learn the Campminder platform through structured training.

Skills

Empathy

Phone & email communications

CRM experience

Problem solving

Tools

Salesforce

Campminder CRM

Job description

Campminder is hiring a Client Support Representative to assist camp directors, staff, and parents with our platform. You will deliver empathetic, knowledgeable support via calls and help tickets, guiding clients through solutions and best practices.

We offer a flexible working arrangement—remote in the United States or a mix of home and Boulder office days—with a focus on work-life balance, ongoing learning, and AI-enabled tools to improve efficiency.