Remote AI-Driven Workplace Programs Lead

Ladders; United States; On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

Ladders is seeking a Workplace Program Manager to lead a multidisciplinary program focused on technology-enabled workplace solutions, data analysis, and AI-driven service improvements. This role partners with stakeholders to translate business needs into scalable technical solutions.

You will oversee reporting, automation, and the development of low-code applications, balancing capacity and budgets while ensuring security and scalability of all deployed tech.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8-10 years of relevant experience in program management or tech-enabled workplaces.
• Familiarity with low-code/no-code solutions like Google AppSheet and PowerApps.
• Experience with dashboards and reporting platforms such as Tableau or Power BI.
• Strong problem-solving and stakeholder communication abilities.

Responsibilities

• Oversee and manage a team delivering technology, AI solutions, and data analysis.
• Direct production and maintenance of ad-hoc reports, data pipelines, and dashboards.
• Drive development of AI tools to enhance service effectiveness and integrate new technologies.
• Supervise design and maintenance of low-code business applications.
• Balance team capacity and assignments to meet competing customer needs.
• Manage financial forecasting, budgeting, and performance tracking for the program.
• Ensure compliance, security, and scalability of all implemented technology solutions.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

8-10 years experience

Low-code/no-code

Stakeholder collaboration

Data analysis

AI-driven improvements

Education

Bachelor's degree or equivalent

Tools

Google AppSheet

Microsoft PowerApps

Tableau

Power BI

Job description

Ladders is seeking a Workplace Program Manager to lead a multidisciplinary program focused on technology-enabled workplace solutions, data analysis, and AI-driven service improvements. This role partners with stakeholders to translate business needs into scalable technical solutions.

You will oversee reporting, automation, and the development of low-code applications, balancing capacity and budgets while ensuring security and scalability of all deployed tech.