Workplace Program Manager

Ladders; United States; On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

Ladders is seeking a Workplace Program Manager to lead a multidisciplinary program focused on technology-enabled workplace solutions, data analysis, and AI-driven service improvements. This role partners with stakeholders to translate business needs into scalable technical solutions.

You will oversee reporting, automation, and the development of low-code applications, balancing capacity and budgets while ensuring security and scalability of all deployed tech.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8-10 years of relevant experience in program management or tech-enabled workplaces.
• Familiarity with low-code/no-code solutions like Google AppSheet and PowerApps.
• Experience with dashboards and reporting platforms such as Tableau or Power BI.
• Strong problem-solving and stakeholder communication abilities.

Responsibilities

• Oversee and manage a team delivering technology, AI solutions, and data analysis.
• Direct production and maintenance of ad-hoc reports, data pipelines, and dashboards.
• Drive development of AI tools to enhance service effectiveness and integrate new technologies.
• Supervise design and maintenance of low-code business applications.
• Balance team capacity and assignments to meet competing customer needs.
• Manage financial forecasting, budgeting, and performance tracking for the program.
• Ensure compliance, security, and scalability of all implemented technology solutions.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

8-10 years experience

Low-code/no-code

Stakeholder collaboration

Data analysis

AI-driven improvements

Education

Bachelor's degree or equivalent

Tools

Google AppSheet

Microsoft PowerApps

Tableau

Power BI

Job description

For our client, we are seeking a Workplace Program Manager to join the team of a leader in the Real Estate & Construction space.

This role will oversee a multidisciplinary program focused on technology-enabled workplace solutions, data analysis, and AI-driven service improvements. The Workplace Program Manager will partner closely with stakeholders to translate business needs into scalable technical solutions, while balancing capacity, financial stewardship, and operational priorities across the program. This position also plays a key role in driving reporting, automation, and application development that enhance service delivery and business performance.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $145,000 - $165,000 annually

Responsibilities

• Oversee and manage a team delivering technology, AI solutions, and data analysis
• Direct production and maintenance of ad-hoc reports, data pipelines, and dashboards
• Drive development of AI tools to enhance service effectiveness and integrate new technologies
• Supervise design and maintenance of low-code business applications
• Balance team capacity and assignments to meet competing customer needs
• Manage financial forecasting, budgeting, and performance tracking for the program
• Ensure compliance, security, and scalability of all implemented technology solutions
• Collaborate with stakeholders to translate business needs into technical solutions

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and experience
• 8-10 years of relevant experience
• Strong familiarity with low-code/no-code solutions like Google AppSheet and Microsoft PowerApps
• Experience with dashboarding and reporting platforms such as Tableau or Power BI
• Innovative mindset with ability to solve complex business problems
• Proven operational skills in financial forecasting and resource allocation
• Expert organizational skills and persuasive communication with stakeholders

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.