Remote AI-Driven Network Quality Lead

Holafly; United States; À distance; USD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Remote work

Flexible culture

Health coverage

Professional learning stipends

Résumé du poste

Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance and reliability of our global mobile network. You will elevate connectivity for millions of travelers by ensuring high-speed roaming across partner networks.

You will design observability, run real-time monitoring, and build AI-powered diagnostics and automated remediation. This role requires 12+ years in mobile networks, deep roaming knowledge, and strong communication with cross-functional teams.

Qualifications

• 12+ years in mobile network architecture and leadership.
• Deep core network mastery across EPC and 5GC roaming.
• Hands-on with telemetry and capacity engineering.
• Experience with cloud-native telecom ecosystems.

Responsabilités

• Lead Global Quality Strategy across 200+ destinations.
• Drive real-time observability to prevent degradation.
• Architect AI-driven telemetry and predictive intelligence.
• Develop automation systems for driving network operations.
• Maintain partner standards and monitor SLAs.
• Define Holafly Network Quality Index (NQI).
• Mentor cross-functional teams toward execution.

Connaissances

Network architecture

Roaming protocols

Telemetry analysis

Automation scripting

Observability

GenAI in telecom

Technical communication

Cloud-native

Outils

Wireshark

Prometheus

Grafana

OpenTelemetry

ELK/OpenSearch

Datadog

Description du poste

Holafly is seeking a Network Quality & AI Automation Manager to own the end-to-end performance and reliability of our global mobile network. You will elevate connectivity for millions of travelers by ensuring high-speed roaming across partner networks.

You will design observability, run real-time monitoring, and build AI-powered diagnostics and automated remediation. This role requires 12+ years in mobile networks, deep roaming knowledge, and strong communication with cross-functional teams.