Remote AI & Database Support Engineer

ArangoDB

United States

Remote

USD 2,000 - 4,000

Full time

14 days+

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Job summary

ArangoDB is seeking a Database and AI Support Engineer to join our team, focusing on supporting our multi-model data platform that powers AI agents and applications. You will troubleshoot complex issues, read and understand code, and collaborate with Product and Engineering to ensure reliable production systems.

Remote work from India is supported for this role, with emphasis on customer excellence, strong communication, and problem solving in a fast-paced environment.

Qualifications

5+ years of Support Engineering experience.
Experience with databases (ArangoDB, Neo4j, or similar).
Strong experience with Kubernetes (AKS/EKS/OpenShift) and Helm.
Solid understanding of cloud infrastructure (AWS, Azure) and on-prem environments.
Familiarity with storage systems (EBS, gp3, MinIO, S3-compatible).
Ability to read and understand code.

Skills

Communication

Problem solving

Collaboration

Tools

Kubernetes

Docker

Helm

Linux

Cloud platforms (AWS, Azure)

Job description

Remote work from India is supported for this role, with emphasis on customer excellence, strong communication, and problem solving in a fast-paced environment.

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