Remote AgriTech Customer Success Specialist

Comunidade Metodista; Oxnard (CA); Remote; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401(k) with company match

Paid Time Off, holidays

Learning and development opportunities

Company events

Job summary

Addium, Inc. is seeking a remote-friendly AgriTech - Customer Success Specialist to support growers and farm managers, turning data into actionable irrigation and cultivation recommendations.

You will onboard, train, and assist customers across their journey, analyze time-series cultivation data daily, and collaborate with support, product, and agronomy teams to ensure measurable outcomes and high retention.

Qualifications

• Bachelor’s degree or equivalent in a technical discipline.
• 3–5 years in controlled environment agriculture or agritech with grower-facing responsibilities.
• Proven ability to analyze time-series data and translate insights into actions.
• Strong communication and training skills.

Responsibilities

• Analyze cultivation data daily to identify trends and guide improvements.
• Turn data insights into actionable recommendations for growers.
• Manage and nurture customer relationships to ensure satisfaction and retention.
• Lead onboarding sessions and train customers on using AROYA tools.
• Document interactions and outcomes in CRM; collaborate with internal teams.

Skills

Interpersonal skills

Bilingual English/Spanish

Time-series data analysis

Communication

Problem solving

Independent work

Education

Bachelor’s degree in agriculture, agronomy, engineering, data science, or related technical discipline

Tools

CRM systems

AROYA tools

Job description

Addium, Inc. is seeking a remote-friendly AgriTech - Customer Success Specialist to support growers and farm managers, turning data into actionable irrigation and cultivation recommendations.

You will onboard, train, and assist customers across their journey, analyze time-series cultivation data daily, and collaborate with support, product, and agronomy teams to ensure measurable outcomes and high retention.