Remote Advisor Onboarding & Training Lead

Travel Leaders Group Holdings LLC dba Internova Travel Group; United States; Remote; USD 49,000 - 81,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

FSAs

Life insurance

Employee travel discounts

LinkedIn Learning access

401k with match

Job summary

Travel Leaders Group Holdings LLC dba Internova Travel Group is seeking an Advisor Integration Manager to lead onboarding and training for new advisors in a US-remote environment. You will partner with Growth and Onboarding teams, deliver structured training on GTC tools, and coordinate across departments to ensure a smooth advisor setup and ongoing success.

You will support the advisor network, maintain strong client relationships, proactively create processes, and provide weekly check-ins

Qualifications

• 5+ years' experience in training within the travel industry, ideally within GTC or an Internova company.
• Proven ability to train and support clients and colleagues.
• Strong understanding of GTC's platforms, tools, partner network, and program offerings.
• Background in travel, advisor relations, account management or a comparable client‑facing role.
• Customer‑focused with a proactive, solutions‑oriented approach.

Responsibilities

• Partner with the Growth Team to understand each new advisor's business and goals prior to onboarding.
• Work as part of the Onboarding Team to complete technical onboarding actions and ensure setup needs are met.
• Provide cover for the onboarding team as required when there are capacity constraints.
• Provide basic training before or during onboarding on GTC tools like Advisor OS or GTC ONE.
• Conduct an initial Get Started call reviewing Welcome Document, Advisor Resource Website, and other resources.
• Deliver a structured training program post-onboarding tailored to each advisor's needs.
• Educate advisors on navigating GTC's support desks and communicating with teams.
• Check in with new advisors at least weekly for six months to deliver training or troubleshoot issues.
• Meet with ASM to ensure actions are completed and create custom training as needed.
• Coordinate meetings with internal departments for learning or issue resolution.
• Stay informed on internal updates and communicate changes affecting advisors.
• Proactively create processes, tools, and collateral to improve efficiency for advisors and teams.

Skills

Travel industry training

Onboarding training

Client training & support

GTC tools knowledge

Salesforce familiarity

Sabre familiarity

MS Office

Communication skills

Organizational skills

Tools

Sabre

Salesforce

MS Office

MS Forms

Smartsheet

Teams

CRM systems

Job description

Travel Leaders Group Holdings LLC dba Internova Travel Group is seeking an Advisor Integration Manager to lead onboarding and training for new advisors in a US-remote environment. You will partner with Growth and Onboarding teams, deliver structured training on GTC tools, and coordinate across departments to ensure a smooth advisor setup and ongoing success.

You will support the advisor network, maintain strong client relationships, proactively create processes, and provide weekly check-ins