Remote Advisor Onboarding & Training Lead

Internova Travel Group; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

FSAs

Life insurance and AD&D

Disability insurance

Parental leave

Paid time off

401k with company match

Employee travel discounts

LinkedIn Learning access

Job summary

Internova Travel Group’s Global Travel Collection is seeking an Advisor Integration Manager to guide new advisors through onboarding, train them on GTC tools, and ensure a smooth transition to ASM responsibilities. You will coordinate with internal departments and ASMs to tailor training, resolve issues, and drive rapid early-booking performance.

The role requires deep travel-industry experience, strong training and communication skills, and the ability to work across teams.

Qualifications

• 5+ years of training experience in travel industry, ideally in GTC or Internova.
• Proven ability to train and support clients and colleagues.
• Strong understanding of GTC’s platforms, tools, partner network, and program offerings.
• Background in travel, advisor relations, account management or related client-facing role.
• Experience collaborating with Independent Advisors is preferred.
• Working knowledge of Sabre is beneficial; proficiency is a strong advantage.
• Experience with Salesforce is preferred.
• Strong analytical and problem-solving skills with ability to work independently.
• Exceptional communication and relationship-building abilities.
• Highly organized, detail-oriented, and self-motivated.
• Proficiency in MS Office, including MS Forms, Project management software (Teams, Smartsheet), CRM management.

Responsibilities

• Guide new advisors through onboarding (3–6 months) and ensure smooth integration into GTC.
• Train advisors on GTC systems, resources, and offerings; direct to SME or modules as needed.
• Collaborate with Growth Team to understand advisor business and goals.
• Support onboarding actions and cover capacity constraints as needed.
• Conduct Get Started calls covering Welcome Document, resource sites, checklists, and tools.
• Deliver structured post-onboarding training tailored to advisor needs.
• Educate advisors on navigating support desks and internal teams.
• Weekly check-ins with new advisors for six months.
• Meet with ASMs to ensure actions are completed and training is customized.
• Coordinate meetings with internal departments for deeper learning or issue resolution.
• Stay informed on internal updates and communicate changes.
• Create processes, tools, and collateral to improve efficiency for advisors, ASM and teams.

Skills

Training delivery

Client relations

Communication

Analytical thinking

Organizational skills

Multi-tasking

Travel industry knowledge

Team collaboration

Confidentiality

Adaptability

Tools

Sabre

Salesforce

MS Office

MS Forms

Teams

Smartsheet

CRM systems

Job description

Internova Travel Group’s Global Travel Collection is seeking an Advisor Integration Manager to guide new advisors through onboarding, train them on GTC tools, and ensure a smooth transition to ASM responsibilities. You will coordinate with internal departments and ASMs to tailor training, resolve issues, and drive rapid early-booking performance.

The role requires deep travel-industry experience, strong training and communication skills, and the ability to work across teams.