Remote Admissions Counselor: Guide Future Students

Bertelsmann; San Diego (CA); Teletrabalho; USD 38 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Prescription

Dental

Vision

Flexible Spending Accounts - Health &/

Voluntary Life and AD&D

Voluntary Benefits: Accident, Critical

Legal Plan

Transportation Spending Account

Employee Tuition Waiver

Resumo da oferta

Alliant University is seeking an Admissions Counselor to recruit for online degree programs. The role involves managing inquiries, conducting student interviews, and guiding applicants through the admissions process remotely.

The successful candidate will have a Bachelor's degree, 2+ years in admissions or customer-facing roles, and proficiency with Salesforce/CRM systems, Microsoft Office, and data management. Office hours are standard with occasional evenings or weekends.

Qualificações

• Bachelor’s Degree from an accredited college or university or equivalent experience.
• Experience in a college/university admissions department and/or two+ years of customer service, sales or marketing.

Responsabilidades

• Build relationships with prospective and continuing students, administration, faculty, staff, and external school districts and professional organizations.
• Provide admissions counseling to prospective students.
• Manage the admissions applications process, and coordinate interviews between appropriate parties.
• Provide counseling and overall customer service to prospective students at all stages in the admissions process via telephone, e‑mail, live chat and campus visits.
• Respond to new inquiries in a timely manner and adhere to phone and email communication strategy for all prospective students.
• Effectively communicate program offerings and details, across a range of degree programs, to prospective students.
• Maintain ongoing communication with applicants throughout the admissions process, tracking all communications using Salesforce and CampusNexus (CNS), when applicable.
• Attend recruitment fairs, and applicable conventions and conferences.
• Coordinate and present program information at open houses, informational webinars, community colleges, graduation fairs and local businesses.
• Coordinate the scheduling of student interviews with Faculty and/or Program Directors.
• Deliver weekly reports and admission updates as needed to Program Directors and Director of Admissions.
• Perform other related tasks, duties and responsibilities as required, assigned, or directed.

Conhecimentos

MS Office

Salesforce

CRM systems

Relational databases

Cultural sensitivity

Typing speed 40 WPM

Team player

Attention to detail

Formação académica

Bachelor's Degree

Descrição da oferta de emprego

Alliant University is seeking an Admissions Counselor to recruit for online degree programs. The role involves managing inquiries, conducting student interviews, and guiding applicants through the admissions process remotely.

The successful candidate will have a Bachelor's degree, 2+ years in admissions or customer-facing roles, and proficiency with Salesforce/CRM systems, Microsoft Office, and data management. Office hours are standard with occasional evenings or weekends.