Remote Admissions Counselor: Guide Prospective Students

Bertelsmann-Jobs; San Diego (CA); Teletrabalho; USD 54 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision

Tuition Waiver

Flexible Spending Accounts

Resumo da oferta

Alliant University is seeking an Admissions Counselor to recruit and administer admissions for all online degree programs. The role handles inquiries via phone, email, and live chat, conducts student interviews, and coordinates the admissions process with faculty and staff.

Office location is remote with standard hours and occasional evenings or weekends. The position requires a Bachelor's degree or equivalent, plus experience in university admissions or customer service.

Qualificações

• Bachelor’s degree or equivalent experience.
• Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience.
• Strong communication and interpersonal skills.

Responsabilidades

• Build relationships with prospective and continuing students, administration, faculty, staff, and external school districts.
• Provide admissions counseling to prospective students.
• Manage the admissions applications process and coordinate interviews.
• Provide counseling and customer service to prospective students via telephone, email, live chat and campus visits.
• Respond to inquiries promptly and adhere to communication strategy for all prospective students.
• Communicate program offerings across degree programs to prospective students.
• Maintain ongoing communication with applicants using Salesforce and CampusNexus (CNS).
• Attend recruitment fairs and conventions, and present program information at open houses and events.
• Schedule student interviews with faculty and program directors.
• Deliver weekly reports and admission updates to Directors and Director of Admissions.
• Perform other duties as required.

Conhecimentos

Microsoft Office

Salesforce

CRM systems

Diversity sensitivity

Typing 40 WPM

Team player

Attention to detail

Formação académica

Bachelor’s degree

Ferramentas

CampusNexus

Descrição da oferta de emprego

Alliant University is seeking an Admissions Counselor to recruit and administer admissions for all online degree programs. The role handles inquiries via phone, email, and live chat, conducts student interviews, and coordinates the admissions process with faculty and staff.

Office location is remote with standard hours and occasional evenings or weekends. The position requires a Bachelor's degree or equivalent, plus experience in university admissions or customer service.