Remote Admissions Counselor

American Public University System, Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

American Public University System (APUS) is seeking an Admissions Representative to assist prospective students in identifying goals and advising on degree planning, transfers, and enrollment decisions. You will work with marketing materials to guide applicants toward solutions and admissions decisions, coordinating with other departments as needed.

This student-facing role emphasizes relationship-building, timely follow-up, and adherence to privacy rules.

Qualifications

• Minimum 1–2 years in telemarketing, sales, service, or higher education preferred.
• Associates Degree required.

Responsibilities

• Consults and advises potential students on degree planning, payment, transfer credits, and enrollment decisions.
• Provides timely follow-up via phone, email, or other electronic means.
• Respects privacy of student accounts in line with FERPA.

Skills

Customer service

Sales experience

CRM proficiency

Education

Associates Degree

Tools

CRM software

Job description

American Public University System (APUS) is seeking an Admissions Representative to assist prospective students in identifying goals and advising on degree planning, transfers, and enrollment decisions. You will work with marketing materials to guide applicants toward solutions and admissions decisions, coordinating with other departments as needed.

This student-facing role emphasizes relationship-building, timely follow-up, and adherence to privacy rules.