Remote Administrative Support Coordinator (12-Month Contract)

Pyramid Consulting, Inc; United States; Hybrid; USD 23,000 - 25,000; Part time

Job summary

Pyramid Consulting, Inc. has an immediate opening for an Administrative Support Coordinator on a 12+ month contract with potential for long-term opportunities. The role is U.S.

remote with a hybrid rotation after training, featuring a 75-hour schedule over two weeks and a pay range of $17–$18 per hour. The position requires an SIE license (with Series 6 and 63 supported by the client) and an associate degree is preferred.

Qualifications

• Proven ability to handle customer inquiries with accuracy and professionalism.
• Experience in a client-facing role is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Respond to incoming customer/agent/employer inquiries.
• Maintain knowledge of contract and product provisions and administration.
• Communicate with customers, field staff, service centers and internal teams.
• Identify situations requiring advanced knowledge or exception handling and escalate as needed.
• Perform other duties as requested.

Skills

Problem-solving

Typing

Customer service

Interpersonal communications

Written communications

Team player

Attention to detail

Education

Associate degree

Bachelor's degree preferred

Job description

Pyramid Consulting, Inc. has an immediate opening for an Administrative Support Coordinator on a 12+ month contract with potential for long-term opportunities. The role is U.S.

remote with a hybrid rotation after training, featuring a 75-hour schedule over two weeks and a pay range of $17–$18 per hour. The position requires an SIE license (with Series 6 and 63 supported by the client) and an associate degree is preferred.