Remote Administrative Specialist - Data & Liaison

DelDOT; Wilmington (DE); Hybrid; USD 42,000 - 52,000; Full time

Job summary

DelDOT is seeking an Administrative Specialist to support the Vocational Rehabilitation Director's office. The role involves liaising with internal and external partners, collecting and analyzing VR program data, and applying applicable laws and policies to data processing.

The incumbent will prepare reports, dashboards, and communications with a focus on accuracy and compliance. The position emphasizes professional communication, data integrity, and coordination of meetings, travel, and

Qualifications

• One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.

Responsibilities

• Serve as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities, respond to inquiries, and provide guidance and consultation on administrative matters.
• Create formatted documents, generate and share presentations, manage schedules, develop and manage spreadsheets, assist in maintaining policies, procedures, guidelines, or training manuals, and maintain information in databases.
• Deliver excellent customer service in-person, electronically, or by written communication.
• Apply and explain agency services, laws, rules, regulations, standards, policies, and procedures.
• Coordinate administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.
• Use automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.

Skills

Office support

Document processing

Data collection & analysis

Calendar management

Customer service

Education

Associate’s degree or higher

Tools

Microsoft Office

Automated information systems

Job description

DelDOT is seeking an Administrative Specialist to support the Vocational Rehabilitation Director's office. The role involves liaising with internal and external partners, collecting and analyzing VR program data, and applying applicable laws and policies to data processing.

The incumbent will prepare reports, dashboards, and communications with a focus on accuracy and compliance. The position emphasizes professional communication, data integrity, and coordination of meetings, travel, and