Remote Administrative Patient Services Coordinator

OrthoIndy Northwest; Indianapolis, Northern (IN, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

OrthoIndy Hospital Northwest in Indianapolis, IN seeks an Administrative Patient Service Coordinator to be the primary contact for scheduling a variety of appointment types. The role supports providers across the organization with scheduling, test coordination, referrals, and patient communication.

Initial training occurs in the office for about 90 days, after which the position becomes 100% remote. A comprehensive benefits package is included, and the department is part of OrthoIndy Support

Qualifications

• High school diploma or GED required; AA preferred.
• 2–4 years of healthcare experience required; 4–6 preferred.
• EMR/PM application experience required.

Responsibilities

• Answers calls and schedules patient appointments, tests, and follow-ups.
• Manages test scheduling including radiology, EMG, and referrals.
• Verifies insurance benefits and completes pre-certifications as instructed.
• Maintains accurate records and handles pre-authorization processes.

Skills

Appointment scheduling

Customer service

Phone etiquette

EMR navigation

Education

High School Diploma or GED

Associate degree preferred

Tools

EMR/PM software

Job description

OrthoIndy Hospital Northwest in Indianapolis, IN seeks an Administrative Patient Service Coordinator to be the primary contact for scheduling a variety of appointment types. The role supports providers across the organization with scheduling, test coordination, referrals, and patient communication.

Initial training occurs in the office for about 90 days, after which the position becomes 100% remote. A comprehensive benefits package is included, and the department is part of OrthoIndy Support