Orthopedic Patient Services Coordinator

OrthoIndy Northwest; Indianapolis, Northern (IN, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full benefits included

Job summary

OrthoIndy Northwest in Indianapolis, IN is seeking a Clinical Patient Services Coordinator for the OrthoIndy Support Services department. This full-time role at 8:30 am–5:30 pm involves scheduling surgeries, triaging patient questions, and ensuring smooth patient communication and documentation in EMR.

The position requires 2–4 years of healthcare experience (4–6 years preferred), a GED or high school diploma, and an LPN or Medical Assistant certification is required. Full benefits are included.

Qualifications

• High school diploma or GED required.
• LPN or Medical Assistant certification required.
• 2-4 years of healthcare experience required; 4-6 years preferred.
• Spine experience preferred.
• Basic Life Support (BLS) preferred.

Responsibilities

• Schedule all surgical procedures at designated facilities and obtain necessary medical clearances.
• Manage surgery schedule and communicate pre-operative instructions to patients.
• Triage patient questions and coordinate post-operative appointments.
• Process patient prescription refill requests and coordinate referrals.
• Maintain EMR documentation and coordinate with scheduling and authorization teams.

Skills

Scheduling

Patient communication

EMR documentation

Healthcare coordination

Team collaboration

Education

High school diploma or GED

LPN or Medical Assistant certification

Tools

None

Job description

OrthoIndy Northwest in Indianapolis, IN is seeking a Clinical Patient Services Coordinator for the OrthoIndy Support Services department. This full-time role at 8:30 am–5:30 pm involves scheduling surgeries, triaging patient questions, and ensuring smooth patient communication and documentation in EMR.

The position requires 2–4 years of healthcare experience (4–6 years preferred), a GED or high school diploma, and an LPN or Medical Assistant certification is required. Full benefits are included.