Remote Administrative Coordinator — Scheduling & Support

Puddle Pools - Port St Lucie, FL; Port Saint Lucie (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote

Uniforms Provided

Locally Owned & Nationally Recognized

No Evenings or Weekends

Monday - Friday Schedule

Bonus Opportunities

Career Advancement Opportunities

Great Company Culture

Paid Training

Job summary

Puddle Pool Services is seeking an Administrative Coordinator to support call handling, scheduling, and customer communications from a remote-friendly, franchise-led team. You’ll help keep field techs on schedule and maintain clean service records while delivering a friendly, proactive customer experience.

We value a calm, solutions-driven attitude, strong communication, and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Strong communication and professional phone, email, and in-person interactions.
• Experience with scheduling and calendar management.
• Ability to multitask and stay organized under pressure.
• Customer service experience is a plus, not a requirement.

Responsibilities

• Handle inbound and outbound calls — booking, rescheduling, follow-ups, the works.
• Manage scheduling and route coordination for our field techs.
• Keep customer records and service notes clean and up to date.
• Be the friendly, calm voice customers hear when something needs sorting out.
• Support the team with whatever admin tasks come up that day.

Skills

Strong communication

Scheduling software

Multitasking

Calm, solutions-first attitude

Customer service experience

Tools

Scheduling software

Job description

Puddle Pool Services is seeking an Administrative Coordinator to support call handling, scheduling, and customer communications from a remote-friendly, franchise-led team. You’ll help keep field techs on schedule and maintain clean service records while delivering a friendly, proactive customer experience.

We value a calm, solutions-driven attitude, strong communication, and the ability to juggle multiple priorities in a fast-paced environment.