Inspector Coordinator

FAR Inspections; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Biweekly pay

Job summary

FAR Inspections in Pittsburgh seeks an Inspector Coordinator to manage open orders and support independent contractors. You will monitor the inspection management platform, communicate with inspectors, and respond to client inquiries. The ideal candidate has strong Excel skills, excellent written communication abilities, and experience in coordination roles. Compensation is an annual salary of $50,000, with standard business hours and a weekend coverage shift.

Qualifications

• Above average proficiency in Microsoft Excel with sorts, filters, and lookups.
• Demonstrated ability to learn new software quickly.
• Strong written communication skills for Slack and email exchanges.
• Ability to manage multiple open items simultaneously.

Responsibilities

• Monitor open orders and identify those at risk of delays.
• Communicate with inspectors to update the status of orders.
• Respond to client emails regarding specific orders.
• Assist inspectors facing issues in the field.

Skills

Proficiency in Microsoft Excel

Strong written communication

Ability to track a high volume of tasks

Calm under pressure

Tools

InspectorADE

Forms.com

Slack

Outlook

Job description

About the work

When a homeowner falls behind on a mortgage, the loan servicer needs confirmation that the property is still occupied. Independent inspectors visit the address, document what they find, and submit a report. National field service companies route those orders to inspection providers like us, and we route the work out to inspectors in the field. The Inspector Coordinator keeps that flow moving for an assigned territory.

What the role involves

Most of your day is spent in our inspection management platform watching open orders and identifying ones at risk of going late. You will be in Slack with inspectors throughout the day to pull status updates, answer questions, and confirm completion. Client emails come in regularly asking for updates on specific orders, and you'll respond to those. When an inspector cannot complete an order in their assigned area, you will send the work to a backup inspector. Phone calls come in from inspectors who hit issues in the field and need help working through them. You will keep records updated in our systems as work moves through the pipeline.

Required skills and experience

Above average proficiency in Microsoft Excel is required. You will work with sorts, filters, lookups, and basic formulas on a regular basis.

A demonstrated track record of picking up new software quickly is required. The day-to-day toolset includes InspectorADE, Forms.com, several client portals, Slack, and Outlook. Prior experience with our specific tools is not expected, but you should be someone who learns new platforms without lengthy ramp-up.

Strong written communication. Slack and email are where most of the work happens.

The ability to track a high volume of open items at once without things being missed.

A calm, professional manner when the workload spikes or unexpected issues come up.

Reliable home internet and a quiet space to work from.

Preferred backgrounds

Two or more years in a coordinator, dispatch, or operations role where you supported a roster of independent contractors, field workers, or vendors. Strong candidate backgrounds include property management or leasing, insurance adjuster dispatch or claims coordination, disaster restoration coordination, staffing agency coordination (light industrial or healthcare per diem in particular), real estate transaction coordination, or restaurant or hotel operations. Prior mortgage field services experience is welcome but not required.

Compensation and schedule

$50,000 annual salary, W-2, paid biweekly. Paid time off included. Standard business hours Monday through Friday in your local time zone, plus a 3 to 4 hour coverage shift one weekend day. Health insurance is not provided.

To apply

Submit your resume along with a short note describing your most recent role and the type of contractors, vendors, or field workers you supported.