Remote Administrative Assistant II – DMV Records

State of Colorado; Denver (CO); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

PERA retirement benefits

Medical, Dental, Vision insurance

Disability coverage

Life and AD&D Insurance

FSAs

Paid Holidays

Paid Leave

Discount Program

Job summary

Colorado Department of Revenue is seeking an Administrative Assistant II to support the Driver Services Program and CDL records. The role involves handling inquiries, data entry, and ensuring accuracy across motor vehicle records while adhering to state policies.

This position is designated as remote but may require on-site work based on business needs. Candidates must be residents of Colorado and able to work during standard hours. Strong customer service and organizational skills are essential.

Qualifications

• Minimum two years of general clerical work experience in a professional office setting.
• Experience providing exceptional customer service and interfacing with diverse people.
• Proficiency with data entry, Word/Excel/PowerPoint and Google Suite.

Responsibilities

• Respond to inquiries from Driver License and Motor Vehicle offices in other states.
• Verify and analyze driver records for accuracy and authorization.
• Research, validate, and answer questions concerning customer inquiries.
• Translate and clarify Colorado motor vehicle statutes and procedures to customers.
• Instruct customers on compliance, fees, and requirements for actions.
• Collaborate with coworkers on training and updating processes.

Skills

Customer service

Data entry

Microsoft Office

Google Suite

Office equipment usage

Typing

Documentation

Education

Secondary education

Tools

Microsoft Office

Google Suite

Job description

Colorado Department of Revenue is seeking an Administrative Assistant II to support the Driver Services Program and CDL records. The role involves handling inquiries, data entry, and ensuring accuracy across motor vehicle records while adhering to state policies.

This position is designated as remote but may require on-site work based on business needs. Candidates must be residents of Colorado and able to work during standard hours. Strong customer service and organizational skills are essential.