Remote Administrative Assistant I

New York State Department of Taxation and Finance; Buffalo (NY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The New York State Department of Taxation and Finance seeks an Office Assistant to perform clerical tasks, mail room duties, and manage office equipment. The role supports onboarding and daily administrative functions while upholding confidentiality and department rules.

Telecommuting options may be discussed; employment is governed by NY HELPS with potential non-competitive appointment and future conversion to competitive status.

Qualifications

• Six months of experience in administrative support, including use of office software.
• Two years of experience in administrative support, including use of office software.
• Proficiency with office software (e.g., email, word processing) and customer service.

Responsibilities

• Perform clerical tasks such as copying and filing documents, distributing materials, maintaining filing systems, and routing calls.
• Mail room duties including collecting outgoing mail and distributing incoming mail.
• Operate printers, copiers and scanners; ensure paper and toner supplies.
• Maintain inventory of office supplies and assist in ordering.
• Process incoming checks and cashier duties.
• Report building issues and escort vendors for repairs.
• Assist with onboarding of new employees and online/hard copy forms.
• Communicate clearly in writing and verbally.
• Follow department rules and confidentiality policies.
• Meet the department's time and attendance rules.

Skills

Clerical tasks

Mail room duties

Office communication

Customer service

Education

Associate degree in office administration

Tools

Microsoft Word

Microsoft Excel

Email systems

Job description

The New York State Department of Taxation and Finance seeks an Office Assistant to perform clerical tasks, mail room duties, and manage office equipment. The role supports onboarding and daily administrative functions while upholding confidentiality and department rules.

Telecommuting options may be discussed; employment is governed by NY HELPS with potential non-competitive appointment and future conversion to competitive status.