Remote Administrative Assistant I (NY HELPS)

State of New York - Education Department, State; City of Albany (NY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Health insurance

Pension plan

Telecommuting up to 30%

Job summary

The New York State Education Department’s Office of Human Resources Management in Albany seeks an Administrative Assistant 1 (NY HELPS) to support the Health and Benefits Unit. The role requires handling inquiries, mail distribution, data entry, forms, and orientation tasks for new staff.

This permanent, full-time position offers telecommuting up to 30% and a competitive salary. Salary ranges from $49,841 to $61,076, with growth potential based on performance and trainee progression.

Qualifications

• Two years of administrative support experience required.
• Experience with office software (email, word processing).
• Proficiency in business writing and customer service.
• Substitution: associate degree or IAAP cert may substitute for two years.

Responsibilities

• Answer calls and provide general information to employees via email.
• Distribute unit mail daily.
• Use email, database, spreadsheets and word processing.
• Create, enter and maintain information in spreadsheets/databases.
• Complete forms per agency procedures.
• Meet with new employees for orientation and collect documents.
• May supervise clerical staff and provide training.
• May back up OHRM reception desk as needed.

Skills

Administrative support

Customer service

Business writing

Office software

Email

Education

Associates degree in Office Administration

IAAP Certified Administrative Professional

Tools

Microsoft Word

Spreadsheets

Databases

Job description

The New York State Education Department’s Office of Human Resources Management in Albany seeks an Administrative Assistant 1 (NY HELPS) to support the Health and Benefits Unit. The role requires handling inquiries, mail distribution, data entry, forms, and orientation tasks for new staff.

This permanent, full-time position offers telecommuting up to 30% and a competitive salary. Salary ranges from $49,841 to $61,076, with growth potential based on performance and trainee progression.