Remote Administrative Assistant 3 — ICOTS/Data Support

Washington Department of Natural Resources; Tumwater (WA); Hybrid; USD 54,000 - 72,000; Full time

Benefits offered by this job

Telework up to four days per week

Competitive state benefits

Paid time off and holidays

Job summary

Washington State Department of Corrections is seeking an Administrative Assistant 3 in the Community Corrections Division, Tumwater, WA. The role provides high-level administrative support to the Deputy Compact Administrator for the Interstate Compact Unit.

Telework up to four days weekly with required office reports as needed. The unit coordinates ICAOS rules and DOC policies; duties include data entry, file management, data generation, and training support for ICOTS/OMNI.

Qualifications

• High school diploma or GED equivalent.
• Three years of clerical experience that required keyboarding and/or typing.
• Basic knowledge of Microsoft Word, Excel, and Access.
• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to efficiently process data.
• Experience with ICOTS is preferred.
• Experience working in a correctional field office is desirable.
• Intermediate knowledge of Microsoft Word, Excel, and Access.

Responsibilities

• Provide support and assistance within the unit.
• Attend all required trainings and adhere to Department policy and procedures.
• Enter and retrieve data from various database systems such as OMNI, Odyssey, OnBase, WATCH, SharePoint, JABS.
• Manage a multi-line phone system.
• Respond to inquiries from individuals, family members, city/county/state officials, stake holders and various agencies, while demonstrating independent judgement and knowledge of ICAOS rules, DOC policies and the Interstate Compact Unit’s processes.
• Manage public disclosure requests, field files, and the unit's SharePoint and office inventory.
• Provide assistance with ICOTS and OMNI caseloads and processes.
• Generate data, spreadsheets, charts, and assist with special projects.
• Assist with and manage ICAOS functions.
• Manage duplicate offender accounts.
• Track and manage Interstate Compact ORPs.
• Track prison releases.
• Manage and archive files.
• Assign cases in OMNI and ICOTS.
• Maintain roster of ICOTS assignment coordinators.
• Assist staff with ICOTS training and access.
• Provide backup to other positions in the Interstate Compact Unit.
• Assist the Deputy Compact Administrator with creating training tools.

Skills

High school diploma or GED

Three years clerical experience

Confidentiality

Data processing

Reliability/attendance

ICOTS knowledge

Interpersonal with various backgrounds

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Washington State Department of Corrections is seeking an Administrative Assistant 3 in the Community Corrections Division, Tumwater, WA. The role provides high-level administrative support to the Deputy Compact Administrator for the Interstate Compact Unit.

Telework up to four days weekly with required office reports as needed. The unit coordinates ICAOS rules and DOC policies; duties include data entry, file management, data generation, and training support for ICOTS/OMNI.