Remote ADA & Leave Management Specialist

LifeWorks; Phoenix (AZ); Remote; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Remote work environment

Zusammenfassung

TELUS Health is a leading health and well-being provider that supports ADA interactive processes, PWFA and leave management across FMLA, STD, and state leaves. The Integrated ADM Specialist guides accommodations, coordinates clinical inputs, and ensures regulatory compliance while maintaining confidential, high-touch client service.

Working remotely, you will collaborate with US disability case managers, medical providers, and client leadership to manage complex cases and ensure compliant,

Qualifikationen

• Minimum 5+ years of direct experience managing Leaves, STD and ADA / PWFA claims or high-level disability case management.
• Computer skills and the ability to work primarily online in a paperless environment.
• Strong interpersonal and helping skills along with assessment and problem-solving skills.
• Regulatory expertise in ADA, PWFA, FMLA, and state-specific leave laws.

Aufgaben

• Manage and process FMLA (and other Federal leaves as applicable) Military leaves, State leaves, company specific and STD claims.
• Manage all ADA and PWFA claims by advising clients on options for reasonable accommodation and making recommendations.
• Conduct case assessments by contacting employees and HR to explain the leave management process and gather information.
• Develop understanding of situation and assist in return-to-work planning.
• Review information and consult with medical resources to confirm decisions on leave and disability cases.
• Inform STD claimants of required documentation and status updates.
• Act as primary case contact with employers and clients throughout the life of a claim.
• Attend case management and disability management meetings and trainings.

Kenntnisse

ADA/PWFA expertise

FMLA management

Leave administration

Regulatory compliance

Communication skills

Confidentiality

Jobbeschreibung

TELUS Health is a leading health and well-being provider that supports ADA interactive processes, PWFA and leave management across FMLA, STD, and state leaves. The Integrated ADM Specialist guides accommodations, coordinates clinical inputs, and ensures regulatory compliance while maintaining confidential, high-touch client service.

Working remotely, you will collaborate with US disability case managers, medical providers, and client leadership to manage complex cases and ensure compliant,