Remote ACH Operations Manager | Process & Compliance Lead

LAFCU; Lansing (MI); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

401k

Tuition assistance

Work-life balance

Job summary

LAFCU is seeking an ACH Manager to lead daily Automated Clearing House operations, overseeing transmission, origination, settlement, balancing, returns and exceptions. This hands-on role includes staff training, procedure development, and cross-functional collaboration with Finance to improve workflows and controls.

The ideal candidate has at least three years of ACH experience in a financial institution, holds or is pursuing Accredited ACH Professional (AAP) certification, and is proficient

Qualifications

• At least three years of ACH experience in a financial institution.
• Accredited ACH Professional (AAP) certification held or actively in progress.
• Hands-on knowledge of ACH processing, reconciliation, exception research, and Nacha rules.
• Proficiency with Symitar and Microsoft Excel.

Responsibilities

• Oversee ACH processing, including file transmission, origination, settlement, balancing, returns, NACs, reversals, and exceptions.
• Research and resolve missing files and discrepancies with staff, vendors, and other departments.
• Improve workflows, maintain procedures, job aids, and training materials.
• Coordinate assignments, staffing coverage, coaching, and cross-training.
• Maintain compliance with Nacha rules, regulatory requirements, and LAFCU policies; support audits.
• Use Symitar and Excel for transaction research, reconciliation, exception tracking, and reporting.

Skills

ACH processing

Communication

Organization

Problem solving

Relationship building

Education

AAP certification in progress

Tools

Symitar

Microsoft Excel

Job description

LAFCU is seeking an ACH Manager to lead daily Automated Clearing House operations, overseeing transmission, origination, settlement, balancing, returns and exceptions. This hands-on role includes staff training, procedure development, and cross-functional collaboration with Finance to improve workflows and controls.

The ideal candidate has at least three years of ACH experience in a financial institution, holds or is pursuing Accredited ACH Professional (AAP) certification, and is proficient