Remote Accounts & Admin Officer | Billing & Client Support

Twoconnect; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

HMO coverage

Medical reimbursement

Career development programs

Global opportunities

Job summary

Twoconnect is hiring an Accounts and Admin Officer to support daily operations for a boutique legal services firm. The role covers administration coordination, client/matter management, and basic bookkeeping including invoicing and payables/receivables.

The ideal candidate has a bachelor’s degree in a related field, 3+ years in admin/support, and proficiency with Xero and Microsoft 365. Strong English, document control and process improvement skills are essential.

Qualifications

• A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or related field preferred.
• At least three years’ experience in administration, office coordination or professional services support.
• Proficiency in Xero accounting software is required.
• Experience in a legal practice or legal services business is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable/receivable and reconciliations.
• Proficiency in Microsoft 365, especially Outlook, Word and Excel.
• Experience with bookkeeping platforms or CRMs is highly regarded; ability to learn new systems quickly.
• Clear written and spoken English, including accurate email drafting and professional client communication.
• Strong document preparation, proofreading, digital filing and record management skills.
• Ability to follow documented approval workflows for billing, expenses, payments and access to records.

Responsibilities

• Monitor shared inboxes and respond to administrative requests.
• Coordinate calendars, meetings, appointments, and follow-up actions.
• Maintain accurate client and matter records, filing systems and document control.
• Support client onboarding by collecting information, issuing forms, and tracking requirements.
• Format, proofread, and distribute correspondence and reports.
• Track deadlines and follow-ups, escalating issues as needed.
• Coordinate supplier, office and team administration activities.
• Maintain contact, referral, and opportunity records.
• Assist with proposals, engagement administration and service coordination.
• Prepare and issue invoices; process supplier invoices and expenses; maintain PAYables/Receivables records.
• Record receipts and reconcile basic bank/credit card statements.
• Prepare billing/status reports and identify process improvements.

Skills

English communication

Organization

Attention to detail

Independent work

Education

Bachelor’s degree in Business Administration / Commerce / Accounting / Legal Studies

Tools

Xero

Microsoft 365 (Outlook, Word, Excel)

Job description

Twoconnect is hiring an Accounts and Admin Officer to support daily operations for a boutique legal services firm. The role covers administration coordination, client/matter management, and basic bookkeeping including invoicing and payables/receivables.

The ideal candidate has a bachelor’s degree in a related field, 3+ years in admin/support, and proficiency with Xero and Microsoft 365. Strong English, document control and process improvement skills are essential.