Accounts & Administration Officer (XERO) | Work from Home

Twoconnect; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

HMO coverage

Medical reimbursement

Career development programs

Global opportunities

Job summary

Twoconnect is hiring an Accounts and Admin Officer to support daily operations for a boutique legal services firm. The role covers administration coordination, client/matter management, and basic bookkeeping including invoicing and payables/receivables.

The ideal candidate has a bachelor’s degree in a related field, 3+ years in admin/support, and proficiency with Xero and Microsoft 365. Strong English, document control and process improvement skills are essential.

Qualifications

• A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or related field preferred.
• At least three years’ experience in administration, office coordination or professional services support.
• Proficiency in Xero accounting software is required.
• Experience in a legal practice or legal services business is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable/receivable and reconciliations.
• Proficiency in Microsoft 365, especially Outlook, Word and Excel.
• Experience with bookkeeping platforms or CRMs is highly regarded; ability to learn new systems quickly.
• Clear written and spoken English, including accurate email drafting and professional client communication.
• Strong document preparation, proofreading, digital filing and record management skills.
• Ability to follow documented approval workflows for billing, expenses, payments and access to records.

Responsibilities

• Monitor shared inboxes and respond to administrative requests.
• Coordinate calendars, meetings, appointments, and follow-up actions.
• Maintain accurate client and matter records, filing systems and document control.
• Support client onboarding by collecting information, issuing forms, and tracking requirements.
• Format, proofread, and distribute correspondence and reports.
• Track deadlines and follow-ups, escalating issues as needed.
• Coordinate supplier, office and team administration activities.
• Maintain contact, referral, and opportunity records.
• Assist with proposals, engagement administration and service coordination.
• Prepare and issue invoices; process supplier invoices and expenses; maintain PAYables/Receivables records.
• Record receipts and reconcile basic bank/credit card statements.
• Prepare billing/status reports and identify process improvements.

Skills

English communication

Organization

Attention to detail

Independent work

Education

Bachelor’s degree in Business Administration / Commerce / Accounting / Legal Studies

Tools

Xero

Microsoft 365 (Outlook, Word, Excel)

Job description

Position Overview

The Accounts and Admin Officer supports the day-to-day operations of a boutique legal services firm, ensuring administration is organised, responsive, and efficient. The role focuses primarily on administrative coordination, client and document management, with a smaller component covering invoicing, accounts administration, and basic bookkeeping.

Key Responsibilities

Administration & Client Support

• Monitor shared inboxes and respond to administrative requests.
• Coordinate calendars, meetings, appointments, and follow-up actions.
• Maintain accurate client and matter records, filing systems, and document control processes.
• Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements.
• Format, proofread, and distribute correspondence, reports, and other documents.
• Track deadlines, action items, and follow-ups, escalating issues where required.
• Coordinate supplier, office, and team administration activities.
• Maintain contact, referral, and opportunity records.
• Assist with proposals, engagement administration, and service coordination.

Accounts & Bookkeeping

• Prepare and issue invoices based on approved billing instructions.
• Process supplier invoices, expenses, and maintain accounts payable records.
• Record receipts, maintain accounts receivable records, and follow up on outstanding payments.
• Assist with basic bank and credit card reconciliations.
• Prepare billing and administrative status reports and identify process improvements.
• Continuous Improvement
• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

Continuous Improvement

• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

• A bachelor's degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
• At least three years' experience in administration, office coordination or professional services support is essential.
• Proficiency in Xero accounting software is required.
• Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
• Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
• Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
• Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
• Strong document preparation, proofreading, digital filing and record management skills are essential.
• Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
• Discretion and sound judgment in handling confidential client, legal and financial information are essential.
• The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
• A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
• The ability to work independently, ask for clarification when needed and escalated errors or risks promptly is essential.
• The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

Please note that the official title for this role is Accounts and Admin Officer

Why Join Twoconnect?

We offer more than just a job - we offer a supportive and rewarding career experience. Here's what you can expect from this opportunity:

• Work setup - Work from home; Dayshift - 0700 AM- 0400 PM PHT (adjustments will be made for daylight saving time)
• Monday to Friday; weekends off
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritises stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.