Remote Accounting & Payments Support Specialist I

Clubessential, LLC.; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Clubessential, LLC. is looking for a Customer Support Specialist I in Accounting to provide top-notch support for clients utilizing Clubessential products. You will engage with clients through various channels, ensuring timely resolution of inquiries.

The ideal candidate is equipped with a bachelor’s degree in a relevant field, has strong technical and communication skills, and is motivated by meaningful work. This position is fully remote within the United States.

Qualifications

• Strong technical proficiency and ability to learn new software quickly.
• Solid understanding of financial processes including budgeting and forecasting.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the initial contact for client support requests via phone, email, and chat.
• Provide advanced support for Clubessential products including accounting and payments.
• Document client interactions in CRM systems and manage escalations when necessary.
• Engage with clients to understand their needs and offer value-added solutions.
• Troubleshoot payment solution issues with third-party partners.

Skills

Technical proficiency

Exceptional communication skills

Problem-solving skills

Process-oriented

Team-oriented

Education

Bachelor’s degree in Business Administration, Accounting, Finance

Job description

Clubessential, LLC. is looking for a Customer Support Specialist I in Accounting to provide top-notch support for clients utilizing Clubessential products. You will engage with clients through various channels, ensuring timely resolution of inquiries.

The ideal candidate is equipped with a bachelor’s degree in a relevant field, has strong technical and communication skills, and is motivated by meaningful work. This position is fully remote within the United States.