Remote Account Manager, Verification Services

Compliance Holdings; Clayton (NC); Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health Savings/ Flexible Spending

Employee Assistance Program

Company-paid Life and Disability

Zusammenfassung

Lumelight is hiring an Account Manager, Verification Services to manage client relationships and coordinate resources from kickoff to completion. This remote role supports ACA-related projects and cross-functional teams within the continental United States.

The ideal candidate has 1–3 years in client services or account management, excellent communication, and strong organizational skills to deliver high-quality results for healthcare and professional services clients.

Qualifikationen

• High School Diploma; college preferred.
• 1–3 years in client services, account management, project coordination or related field.
• Experience in health benefits, insurance, healthcare or professional services preferred but not required.
• Proficiency with Microsoft Office and video conferencing.
• Strong problem-solving, time management, and relationship-building skills.

Aufgaben

• Plan, coordinate, and track client projects and deliverables to ensure timelines, milestones, and quality standards.
• Gather, review, and process all required client onboarding and implementation materials to support successful project execution and delivery.
• Serve as the primary liaison between clients and Lumelight, building strong relationships through a clear understanding of client goals, business needs, and expectations.
• Communicate effectively with clients and their representatives by facilitating meetings, responding to inquiries, providing status updates, and delivering project reports.
• Partner closely with the Data Team to ensure accurate data collection, analysis, and timely completion of client deliverables.
• Collaborate with cross-functional teams throughout the audit process to ensure alignment, transparency, and successful project outcomes.
• Monitor project progress, identify risks or potential issues, and proactively communicate solutions to maintain project success.
• Ensure all client deliverables are accurate, complete, and meet established quality and service standards.
• Maintain detailed project documentation, client records, and communication logs in accordance with company processes and procedures.
• Support continuous improvement initiatives by identifying opportunities to enhance client experience, operational efficiency, and team effectiveness.
• Perform other duties and special projects as assigned.

Kenntnisse

Client services

Account management

Project coordination

Communication

Relationship building

Ausbildung

High School Diploma

College preferred

Tools

Microsoft Office

Video conferencing

Jobbeschreibung

Lumelight is hiring an Account Manager, Verification Services to manage client relationships and coordinate resources from kickoff to completion. This remote role supports ACA-related projects and cross-functional teams within the continental United States.

The ideal candidate has 1–3 years in client services or account management, excellent communication, and strong organizational skills to deliver high-quality results for healthcare and professional services clients.