Remote Account Manager - Renewals & Growth

New Relic; Atlanta (GA); Hybrid; USD 138,000 - 172,000; Full time

Benefits offered by this job

healthcare

dental

vision

parental leave and planning

mental health benefits

401(k) plan and match

flex time-off

11 paid holidays

volunteer time off

other competitive benefits

Job summary

New Relic is seeking an Account Manager to drive retention, expansion, and adoption across a portfolio of customers. You will partner with the Account Team to secure renewals and identify growth opportunities while aligning with Product, Marketing, and Sales to deliver value.

You will own strategic relationships, manage a data-driven pipeline, and operate in a quota-bearing role with a focus on long-term customer success and revenue growth. This role supports a flexible, hybrid work model.

Qualifications

• 5+ years in a quota-bearing role, renewing contracts or driving SaaS expansion.
• Proven ability to build deep relationships with buyers and executives.
• Experience analyzing data and managing a growth pipeline.

Responsibilities

• Collaborate with Account Team as a secondary seller to support cross-functional deals.
• Secure and negotiate renewals with customers and partners.
• Identify at-risk accounts and create plans to boost renewals and growth.
• Drive expansion by increasing usage and upsell opportunities.

Skills

Quota carrying

Renewals management

Customer success

Sales collaboration

Tools

Salesforce

Salesloft

G Suite

MS Excel

PowerPoint

Job description

New Relic is seeking an Account Manager to drive retention, expansion, and adoption across a portfolio of customers. You will partner with the Account Team to secure renewals and identify growth opportunities while aligning with Product, Marketing, and Sales to deliver value.

You will own strategic relationships, manage a data-driven pipeline, and operate in a quota-bearing role with a focus on long-term customer success and revenue growth. This role supports a flexible, hybrid work model.